Legal Notice
Legal Notice
This website is operated by Maximo Ecom LLC under the store name Velora UK.
Business Information
Store Name: Velora UK
Business Name: Maximo Ecom LLC
Email: ukvelora@hotmail.com
Registered Business Address:
1209 Mountain Road Pl NE
Albuquerque, NM 87110
United States
Phone:
+1 (307) 554-0233
Business Operations
Velora UK is an online retail store serving customers in the United Kingdom.
Although the business is operated by Maximo Ecom LLC, a company based in the United States, our website, product pages, shipping information, and customer support are intended for customers purchasing from the United Kingdom.
Customer Contact
For customer support, order questions, returns, refunds, shipping enquiries, or general assistance, please contact us at:
We aim to respond to customer enquiries as soon as reasonably possible.
Payment Authorization
By submitting an order through this website, you confirm that all information provided is accurate and that you are authorised to use the payment method submitted.
All orders are subject to payment authorization and fraud prevention checks before they are accepted and processed.
Fraud Prevention
To protect customers and maintain payment security, certain orders may undergo verification procedures before shipment.
Additional documentation or information may be requested when necessary to verify an order, prevent fraud, or comply with payment provider requirements.
We reserve the right to cancel or refuse any order that appears suspicious, fraudulent, incomplete, or in breach of our policies.
Chargebacks and Disputes
Customers are encouraged to contact us directly before initiating a chargeback or payment dispute with their bank, card provider, or financial institution.
We are committed to reviewing and resolving legitimate concerns promptly and fairly.
If you experience an issue with your order, please contact us at:
Shopify Payments Compliance
Transactions on this website may be processed through Shopify Payments and other authorised payment service providers.
All transactions are subject to payment authorization procedures, fraud prevention reviews, and compliance requirements established by Shopify Payments, payment processors, card networks, and banking partners.
Order Acceptance
After placing an order, you may receive an order confirmation email. This email confirms that we have received your order request.
An order is only accepted once payment has been successfully authorised and the order has been processed for fulfilment.
We reserve the right to refuse, cancel, or limit any order where necessary, including in cases of pricing errors, product availability issues, suspected fraud, incorrect customer information, or policy violations.
Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other website information are accurate and up to date.
However, minor differences in colour, sizing, appearance, or packaging may occur due to screen settings, manufacturing updates, or supplier variations.
Nothing in this Legal Notice limits or excludes your statutory rights under applicable UK consumer law.
Pricing and Taxes
Prices are displayed in British Pounds Sterling unless stated otherwise.
We make reasonable efforts to ensure prices are accurate. If a pricing error occurs, we reserve the right to correct the error and contact the customer before processing the order.
Shipping, Returns, and Refunds
Shipping, delivery, returns, refunds, and cancellation rights are explained in our Shipping Policy and Return and Refund Policy.
Customers are encouraged to review these policies before placing an order.
Legal Rights
This Legal Notice does not affect any statutory rights you may have under applicable UK consumer protection laws.
Contact Us
If you have any questions about this Legal Notice, your order, or our policies, please contact us at: